http://www.totalqualityassuranceservices.com Total Quality Assurance Services en-us http://www.totalqualityassuranceservices.com/detail.asp?ID=700 Does your property management company offer sales training and quality assurance Chances are, they provide excellent bookkeeping services, self storag 12/19/2007 9:56:39 AM Property Management http://www.totalqualityassuranceservices.com/detail.asp?ID=699 Like many business owners, I have to control my profits and losses, my staff and the sales out of my building. With the help of other managers, we hav 12/19/2007 9:25:57 AM Quality Assurance Services http://www.totalqualityassuranceservices.com/detail.asp?ID=698 After last weeks ice storm, the tree near the back of our house has lost about 30 percent of its branches. As I sat in the living room with the kids, 12/18/2007 10:27:41 AM Home Improvement http://www.totalqualityassuranceservices.com/detail.asp?ID=697 Total Quality Assurance would like to introduce the newest member of our team. Maryann Geyer, Account Manager began working in the TQA department Thur 12/18/2007 10:06:32 AM Quality Assurance Services http://www.totalqualityassuranceservices.com/detail.asp?ID=696 PhoneSmart Will Never Fail On Sunday December 9th, an ice storm closed PhoneSmart Call Center doors because of Saturday nights bad weather. The roads 12/17/2007 10:02:49 AM Services http://www.totalqualityassuranceservices.com/detail.asp?ID=695 Last week I visited the local mall in Columbia with my husband who was checking to see if he could get in to the barber shop for a hair cut. Since the 12/17/2007 9:53:05 AM Daily Tips http://www.totalqualityassuranceservices.com/detail.asp?ID=694 Have you ever telephoned a business and been put on hold And then you got that humdrum, monotonous, boring music Or even worse, you had to listen to s 12/14/2007 9:30:35 AM General http://www.totalqualityassuranceservices.com/detail.asp?ID=693 When a self storage property management team member is unable to answer the telephone the caller is automatically forwarded to a messaging system. The 12/14/2007 9:24:22 AM Services http://www.totalqualityassuranceservices.com/detail.asp?ID=692 Todays daily tip: ask the self storage caller at the end of the call if they have any questions before the call is over. Why Well if you have done a g 12/13/2007 9:28:29 AM Daily Tips http://www.totalqualityassuranceservices.com/detail.asp?ID=691 The holiday season is upon us and soon the New Year will be here. Typically the winter months are a slower season for self storage. What does this mea 12/13/2007 9:22:39 AM Quality Assurance Services http://www.totalqualityassuranceservices.com/detail.asp?ID=690 This past Saturday evening MidMissouri was blanketed with up to an inch of ice; yes, pure ICE. Snow we can deal with, but ice is impossible. It not on 12/12/2007 9:25:15 AM Guest Bloggers http://www.totalqualityassuranceservices.com/detail.asp?ID=689 As a phone rep at the PhoneSmart Call Center it always amazes me how many times a day my customer does not listen to a word I say. Sometimes it can be 12/12/2007 9:20:00 AM General http://www.totalqualityassuranceservices.com/detail.asp?ID=688 Snap! Crackle! Pop! These have been familiar sounds here in the Midwest these last couple of days. Snow is one thing, but right now we are experienci 12/11/2007 9:40:39 AM Daily Tips http://www.totalqualityassuranceservices.com/detail.asp?ID=687 Lorenzo Lawson and I met several years ago when we were both phone reps at the PhoneSmart Call Center. He was a dear friend to me as my mother passed 12/11/2007 9:33:33 AM General http://www.totalqualityassuranceservices.com/detail.asp?ID=686 Well we got it. We got a pretty bad winter storm that came through the area. Not too much snow but plenty of freezing rain, sleet and cold temperature 12/10/2007 9:51:03 AM Home Improvement http://www.totalqualityassuranceservices.com/detail.asp?ID=685 It is important to make every customer feel that they are important and that you appreciate their business, regardless of their age. When customers ha 12/7/2007 8:32:46 AM Guest Bloggers http://www.totalqualityassuranceservices.com/detail.asp?ID=684 Henry Paulson, Treasury Secretary and President George W. Bush revealed a plan yesterday, December 6, 2007 that aims to help homeowners with adjustabl 12/7/2007 8:25:16 AM Theory and Philosophy http://www.totalqualityassuranceservices.com/detail.asp?ID=682 Today, the phrase Yellow Pages is used worldwide, and refers both to the printed form as well as to online business directories. According to Wikipedi 12/6/2007 10:02:50 AM General http://www.totalqualityassuranceservices.com/detail.asp?ID=681 What do you do with your secret shopping evaluations when you receive them Do you review them and then take time to go over them with each employee Do 12/6/2007 9:31:06 AM Property Management http://www.totalqualityassuranceservices.com/detail.asp?ID=680 I have finally wised up! Unfortunately, my cable company has not. I am embarrassed to say that I currently pay more each month for two cell phones th 12/5/2007 9:57:10 AM Self Storage Locations http://www.totalqualityassuranceservices.com/detail.asp?ID=679 Being the manager of any property is difficult in and of itself, but trying to efficiently run a staff, adds to that difficulty. With managing a prope 12/5/2007 9:22:09 AM Guest Bloggers http://www.totalqualityassuranceservices.com/detail.asp?ID=678 Todays daily tip from the PhoneSmart call center is to SMILE when you are answering the phone. Yes, I said to smile when you answer the phone. The per 12/4/2007 9:22:07 AM Daily Tips http://www.totalqualityassuranceservices.com/detail.asp?ID=677 I flew in this morning to attend a meeting of the National Speakers Association in the French Quarter. I am going to a product development lab that wi 12/3/2007 11:23:15 AM Executive Travel Experience http://www.totalqualityassuranceservices.com/detail.asp?ID=676 I wish I had a storage unit full of the Nintendo Wii video games. I went out shopping yesterday will full intent on buying two different video game sy 12/3/2007 11:17:46 AM Daily Tips